Six Sigma is a disciplined methodology that uses data and statistical analysis to enable fact-based decisions, to improve a company’s operational performance by identifying and eliminating defects in manufacturing and service-related processes.

The Lean Six Sigma training will provide participants with enhanced problem solving skills through the DMAIC project methodology. This project methodology is broken out into five phases:

• Define the problem, the voice of the customer, and the project goals, specifically.
• Measure key aspects of the current process and collect all relevant data.
• Analyze the data to investigate and verify cause-and-effect relationships. Determine what the relationships are, and ensure that all factors have been considered. Seek out root cause of the defect under investigation.
• Improve or optimize the current process based upon data analysis and techniques such as design of experiments, poka yoke or mistake proofing, and standard work to create a new future state process.
• Control the future state process to ensure that any deviations from target are corrected before they result in defects. Implement control systems such as statistical process control, production boards, and visual workplaces, and continuously monitor the process.

• Improved Efficiency through cycle time reduction and removal of process waste
• Improved Quality through the elimination of defects/errors
• Reduced Risk through solid understanding of core processes
• Improved Customer and Employee Satisfaction by focusing on projects that align with the overall strategy of the organization

• Quality Problems
• Customer Complains
• Cycle Time Increases
• Missed Service Level Agreements (SLAS)
• Over Budget Cost Issues
• Rework
• Employee Turnover

Improve Consulting is an ASQ Member.

Improve Consulting and Training Group will help you to put in place the most optimal process improvement structure for your specific organization.

Process Improvement Deployment Elements:

Structure

• Resources
• Organizational Alignment
• Operating Structure

Commitment

• Identify Deployment Team and Define Goals for Overall Deployment & Implementation Period
• Establish Metrics for Six Sigma Deployment
• Identify and Plan Barriers
• Establish Centralized Project Database

Resource Allocation and Planning

• Determine Training Resource
• Vendor Analysis and Checklist
• Training Process
• Project Selection
• Gate Reviews
• Internal Participant/Hiring Selection
• Establish Program Communication Plan

Training and Project Assignments

• Standardized Tools and Templates
• Establish Initial Benefits
• Project Report Outs
• Certification
• Project Idea Hopper
• Employee Rewards and Recognition
• Internal Community

Project Execution

• Provide Ongoing Training and Coaching
• Project Savings Validation

Advanced Project

• Best Practices/Lessons Learned

Cultural Adoption

• Establish Monthly Progress Reviews on Lean Six Sigma Process and Metrics
• Determine External Memberships and Recognition