Clients - !mprove Consulting and Training

Our Clients by Industry

Improve Consulting and Training Group offers many services to increase the effectiveness and productivity of your team in a fun and engaging way. Improve provides training, team building, coaching and consulting services.

Healthcare

Metro Health
University Hospitals
Veterans Affairs (VA)
Lubrizol
Akron Children’s Hospital
Cleveland Clinic Foundation
Cleveland Clinic Akron General
Sisters of Charity

Education – K-12

Imagine Charter Schools (Cleveland and Toledo)
Lorain County JVS
University Circle Future Connections

Education – Higher Ed

Baldwin Wallace University
Case Western Reserve University
Cleveland State University
Lakewood University
University of Texas
Penn State
University of Illinois
Institute for Management Studies

Service Industries

American Greetings
Cle Consulting
Cohen & Company
Nationwide Insurance
Proctor & Gamble
Progressive Insurance
Westfield

Government

City of Lakewood, Ohio
Cuyahoga County Public Library
Cleveland Public Library
Cleveland Metroparks
Northeast Ohio Regional Sewer District
Ohio Department of Mental Health
Wickliffe Public Library
Federal Reserve Bank of Cleveland
Summit County

Manufacturing

APB and Associates, Inc.
Avient
Goodyear
Moen
MTD Products
Nordson
Rockwell Automation
Sea-Land Chemical
Sherwin-Williams
TA-Petro
Timken
Tremco
Weatherchem

Non-Profits & Community Based Organizations

Consortium of African-American Organizations (CAAO)
Friendly Inn Settlement
Girl Scouts of Northeast Ohio
Guidestone
Karamu House
National Black MBA Association
NorTech
Pregnant with Possibilities
St. Luke’s Foundation
Starting Point
Step Forward | Cuyahoga County
The Centers
University Circle Incorporated
Urban League of Greater Cleveland
Women of Color Foundation
YWCA

Faith – Based Institutions

Fairmount Temple
Greater Harvest Church
Lutheran Metropolitan Ministries

Cleveland Council on World Affairs
“Words really can’t encompass how thankful I am for the exceptional job done by the Improve Consulting team for our Developing Civil Society ladies leadership seminar. The national programming officers and the State Department programming officers were both blown away by the overwhelmingly positive feedback they received from the visitors. In fact, at their final evaluations, the visitors ranked Cleveland as their favorite city in the national tour and nearly unanimously rated the seminar with Improve as their favorite experience in Cleveland. [Improve was] literally THE hit of their national program!”
Cleveland Council on World Affairs
Lubrizol
Absolutely, Great choice AARG! I thought the message was powerful and something most could relate with. I look forward to applying the tools I’ve learned today!
Lubrizol
Lubrizol
Many thanks to AARG for arranging this workshop. I came out with a “better” mindset about myself, the way I work, and my relationships with others. Needless to say, I will be using what I learned today to the greatest extent possible in my role with Lubrizol, in the community at large, and in my circle of INFLUENCE (one of today’s workshop terms).
Lubrizol
Case Western Reserve University
Ellen is a fantastic, engaging presenter.
Case Western Reserve University
Baldwin Wallace University
The tools [that Crickett] provided were great and the real-life examples really helped understanding.
Baldwin Wallace University
Westfield Group
I’ll be using some of the meeting management ideas that Ellen provided. Scheduling meetings to be no more than 50 minutes. Just like grade school, to allow folds to get to other meetings and have a bio break. Creating an agenda that specifies the outcome so that the meeting can be productive.
Westfield Group
The Supreme Court of Ohio Judicial College
Ellen was an interesting speaker. Her examples drove home her points. Her perspective really challenges you to examine your own leadership style.
The Supreme Court of Ohio Judicial College
Louis Stokes VA Cleveland Medical Center,Designer
Thank you, Ellen! She is an amazing presenter/teacher and made concepts that could be difficult to grasp/understand more readily acceptable and comprehensible.
Louis Stokes VA Cleveland Medical Center,Designer
Case Western Reserve University: Process Improvement for Service Operations
Ellen is by far one of the best speakers ever. She knows her stuff, is engaging, and her classes are never dull.
Case Western Reserve University: Process Improvement for Service Operations
Keyline
Loved it and thanks again for allowing us to participate in this experience!
Keyline
Stepstone Academy
A fantastic experience that I will be recommending to others as a must do for a top notch team building experience.
Stepstone Academy
Baldwin-Wallace University Professional Development Course

“Ellen Burts-Cooper declared at the start that our course was just another type of meeting, and that it was her objective to make the course as engaging as the meetings we were learning to hold. Ellen did not ask us to leave electronics off or put away; instead, she challenged herself to hold a session where we would not feel inclined to split our attention, and she did not disappoint.”

Baldwin-Wallace University Professional Development Course